Welcome to viva.com Help Center
Getting started
General Information, Account Registration/Login, Account Settings, etc.
Account Verification
How to verify your business account, attach documents within the account, etc.
Debit Card
Ordering a business or employee debit card, card management, transactions, etc.
viva.com | Terminal
viva.com | Terminal App, Tap to Pay on iPhone
Card Terminals
Card terminal order, activation, features etc.
E-commerce
General Information, Plugins, Smart Checkout, Alternative Payment Methods, etc.
Digital Wallets
Google Pay, Apple Pay, Samsung Pay
Transactions
Deposit/Transfer funds, sales transactions, etc.
Security
Debit card loss, inability to access your account, how to use your account safely, etc.
Transaction Disputes
What is a transaction dispute, how to track or make a transaction dispute, etc.
Pricing
Sales transaction commission, how fees are determined, 0% commission, etc.
General Info
How to submit your query or complaint about our products and services