Welcome to Viva Wallet Support
Getting started
General Information, Account Registration/Login, Account Settings, etc.
Account Verification
How to verify your business account, attach documents within the account, etc.
Viva Wallet Debit Card
Ordering a business or employee Viva Wallet debit card, card management, transactions, etc.
Card Terminals
Card terminal order, activation, features etc.
viva.com | Terminal
viva.com | Terminal App, Tap to Pay on iPhone
E-commerce
General Information, Plugins, Smart Checkout, Alternative Payment Methods, etc.
Digital Wallets
Google Pay, Apple Pay, Samsung Pay
Transactions
Deposit/Transfer funds, sales transactions, etc.
Security
Debit card loss, inability to access your account, how to use your account safely, etc.
Transaction Disputes
What is a transaction dispute, how to track or make a transaction dispute, etc.
Pricing
Sales transaction commission, how fees are determined, 0% commission, etc.
General Info
How to submit your query or complaint about our products and services
Market Pass
Greek state aid to cover part of the cost of purchasing food products.
Dentist Pass
Greek state aid for the provision of preventive dental care for children.
North Evia Pass 2023
Greek state aid to support domestic tourism in North Evia.