Cancel same-day transactions in Viva Wallet POS app
- Tap the three horizontal lines in the upper left corner to navigate to the menu.
- Tap Cancel.
- Tap or insert the card or device that was used for the transaction you want to Cancel.
- Transactions made with card will load. Tap on the payment you'd like to refund.
- Tap Yes.
Process full or partial refunds and cancel transactions in
the Viva Wallet app
- Tap on Sales on the bottom tap-bar to access Sales Dashboard.
- Scroll to the bottom and tap View all transactions.
- Tap Refund.
- Enter the amount you'd like to refund and a reference, and tap Perform refund