Once you complete the set-up of your physical stores, follow the steps below in order to connect the card terminal to your account:
A. From desktop:
Log-in to your viva.com Business account
Choose, Sales → Physical Payments → Card Terminals → New Card Terminal
Enter the Activation Code shown on your card terminal in the required field and choose Next
The card terminal has been activated
B. From mobile phone browser:
Log-in to your viva.com Business account, from the menu, on the right side of your screen
Choose Sales → Physical Payments → Terminals → New Terminal
Enter the Activation Code shown on your card terminal in the required field and choose Next
The card terminal has been activated
C. Activation through viva.com Mobile App:
Open viva.com Application
Select Preferences → Activate a viva.com POS
Fill in the Activation Code shown on your card terminal in the required field and choose Next
The card terminal has been activated
** In case you have one of D200, S900, S800 card terminal models, the "activation code" is displayed on the screen of your card terminal the first time it is set up and when it is connected to a network.
How can I locate my card terminals?
Log-in to your viva.com Business account through a browser
Choose, Sales → Physical Payments → Card Terminals