You can order a new card easily and quickly through your Viva Wallet account. You just have to follow the steps below:

  • Log in to your Viva Wallet account

  • Through your dashboard choose the option Create Card

  • Choose the Physical option

  • Verify your name

  • Fill in or choose your preferred delivery address

  • Choose type of delivery (the cost is 4,99 for standard delivery and 14,99 for express delivery)

  • Choose the Order option

Important note: In order for the delivery process to begin, the required payment amount must be available in your account.

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