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All CollectionsTransaction DisputesI am a viva.com debit card holder
I do not recognise a charge in my card. What should I do?
I do not recognise a charge in my card. What should I do?

Transactions - Disputes - Card

Updated over a week ago

Sometimes the business's business name as reflected in your account transaction may be different from its trade name.

You will also need to check whether your card has been used by a familiar person.

If any of the above is not the case, we recommend that you proceed immediately your viva.com debit card cancellation

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