Amex (American Express) is now being offered by Viva Wallet as a payment type to customers.
If you are a merchant encountering acceptance issues with Amex cards, first check the below merchant categories which are known to be incompatible with this card type. If your business does not fall under any of the categories in the list and you are still experiencing issues, please chat with us after logging in to your account or call our Customer Support Team on (+44) 203 7347770.
MCC | Category |
3000-3300 | Airlines & air carriers (including charter airlines) |
3351-3441 | Car rental agencies |
3501-3999 | Lodging – Hotels, Motels, Resorts (including “branded” Central Reservation Services) |
4411 | Steamships & cruise lines (incl. onboard cruise shops) |
4511 | Airlines & air carriers (including charter airlines) |
4814 | Telecommunication services |
4816 | Digital file hosting (Cyberlockers) |
4816 | Telecommunication services |
4829 | Wire transfers in-person (not online) |
4899 | Telecommunication services |
5122 | Prescription drugs – Pharmacies (card not present) |
5912 | Prescription drugs – Pharmacies (card not present) |
5962 | Telemarketing - travel related |
5963 | Door-to-door sales |
5966 | Multi-level marketing / pyramid selling (also referred to as Direct Marketing – Inbound/Outbound Telemarketing) |
5967 | Multi-level marketing / pyramid selling (also referred to as Direct Marketing – Inbound/Outbound Telemarketing) |
5993 | Tobacco and smokeless tobacco retailers (card not present) |
6010 | Cash at Point of Sale |
6011 | Cash at Point of Sale |
6012 | Mortgage payments |
6051 | Cryptocurrency, Foreign Exchange |
6540 | Top-up wallet |
7012 | Timeshares |
7273 | Dating services and escort services |
7297 | Unregulated massage parlors |
7322 | Debt collection |
7512 | Car rental agencies |
7800 | Gambling |
7801 | Gambling |
7802 | Gambling |
7995 | Gambling |
8398 | Charities |
8651 | Political party donations |
9223 | Bail/bail bond |