I lost my device – What can I do?
I lost my device – What can I do?
Written by Viva Wallet Customer Care
Updated over a week ago
- In case of loss or theft of your device, you can remotely turn off your device following the steps in the link.
- If you have enabled the use of “Find iPhone” on your device follow the link
- You can remove the ability to make payments with credit, debit and prepaid cards that you used with Apple Pay on your device by entering your Apple ID
- Or contact us via the Live Chat feature on the bottom right-hand side of our website.