In case you forgot your password, you can reset it provided that you have your registered mobile phone number with you.

Select the Log in link from the Viva Wallet website.

Click the I forgot my password link and follow the instructions.

Enter the registered telephone number and select Reset Password

You will receive a 6 digit code to your registered telephone number,

You enter it as below and select Continue

You create a New Password and select Complete

You see the message for successful change:

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