Watch the short video below, for detailed instructions, in case you forgot your password.

The steps in detail:

You can reset your password provided that you have your registered mobile phone number with you.

Select the Log in link from the Viva Wallet website.

Click the I forgot my password link and follow the instructions.

Enter the registered telephone number and select Reset Password

You will receive a 6 digit code to your registered telephone number,

You enter it as below and select Continue

You create a New Password and select Complete

You see the message for successful change:

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