How can I accept payments online through your platform?
There are several options on how to accept payment online through viva.com:
E-commerce plugins: Integrate your shop on an e-commerce platform with viva.com by using one of our e-commerce plugins.
Online checkouts: Integrate your online store with viva.com by using one of our online checkouts.
Payment tools: Accept payments online even without having an online store, by using one of our payment tools.
Online marketplace: Set up the payments of your online marketplace using viva.com
POS API integration: Connect an app or ECR to a POS with our POS API integration.
Web API integration: Create custom payment solutions by using the viva.com Web API.
Depending on your desired plugin, you can find all the steps here.
Is it compulsory to open a viva.com | Account to connect my e-shop with viva.com?
Yes, in order to connect the viva.com platform and your e-shop, you must create a viva.com Business Account.
Are payments received through my e-shop secure?
Viva.com complies with all PSD2 transaction security protocols, so as any customers’ payments remain secure in whichever Checkout solution one might select.
In order for my e-shop to have the 3D Secure protocol, do I have to take any action?
By using viva.com's solutions for e-shops, you automatically have access to a 3D Secure protocol without taking any further action.
In which currencies can I accept payments via my online store?
Card payments by your customers, can be accepted in any currency and the amount will be converted to your viva.com | Account currency with the card schemes' daily exchange rate.
What do I do if I encounter an issue with my e-shop?
For guidance to any technical issue, visit the Developers Portal page.
Which payment methods are supported for my e-shop?
The supported payment methods, card schemes and digital wallets you can accept are the following:
Diners - Discover
The below card schemes / payment methods are supported /accepted by merchants in specific countries:
Payconiq ➜ Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain
Bancomat ➜ Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain
Klarna ➜ Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom
Samsung Pay ➜ France, Germany, Italy, Sweden, United Kingdom
We also support several local payment methods that are integrated in our Smart Checkout, such as: WeChat Pay, BitPay, MULTIBANCO, EPS, giropay, Ideal, Sofort and more. More information on the accepted payments methods for your online shop can be found here: viva.com Developer Portal.