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Transaction Disputes
I am a viva.com debit card holder
I have been charged a subscription which I have canceled. What should I do?
I have been charged a subscription which I have canceled. What should I do?
Updated over a week ago

If you have canceled a subscription but are still being charged due to a previously approved recurring charge, we recommend first contacting the merchant via email to request a refund. If a resolution is not achieved, please don't hesitate to reach out to our Customer Support Team. We will work with you to collect the necessary transaction receipt information and proceed with the dispute process.

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