Go to vivawallet.com > click Create an Account
Fill in your Country of residence.
You will be prompted to either Continue with itsme.be or continue to the next steps
If you select to continue with itsme.be you will be redirected to its web page
Enter your mobile phone number and will receive a push notification.
If you are not registered to the Itme.be application yet, find useful information here: Getting started with itsme® | itsme®
Follow the steps in the itsme.be application to complete the procedure. You will be asked to confirm that some of your personal details will be shared with Viva Wallet.
Once finished you will be redirected to the Viva Wallet sign up page where you consent Viva Wallet receiving some of your personal info from itsme.be.
Proceed to the next steps and you will notice that some of your personal information are already pre-filled (e.g. City of Birth, Country of Nationality, residence address).
If you select to proceed manually to the next steps, you will be prompted to fill in your personal details:
Fill in your email and then personal details, City of birth and Country of nationality.
In case of multiple nationalities, you will have to fill in up to 3.
Fill in your residence address details
Fill in your mobile phone number.
If you also have the American nationality, you will have to declare it along with your SSN or ITIN.
Fill in your Country of tax liability and Tax ID number
Set your password and consent to the Terms and Conditions
Enter the onetime password that you received on your mobile phone
After successfully entering the onetime password there will be a message informing you that your "personal account' has been created.
When asked if you wish to use the account for business purposes, select YES and Continue.
Select the country where your business headquarters are situated in, enter the Trade Name, and Continue.
Enter the legal name, Registration/VAT number, and select the type of Legal Entity from the list.
Select a merchant category and business activity.
Provide the required details regarding the Business Structure.
State if you are an authorised business representative to open an account, and press Continue.
Enter the business’s Registration/VAT number.
Provide the required details regarding the business’s trading activity and financial profile.
If your business’s legal entity is SA, please provide the required details regarding its listing or not listing in the Stock Exchange.
Provide the additional details required regarding the business (presence abroad, any subsidiaries etc.).
Enter the company Headquarters Address.
Proceed to the Addition of Related Persons and provide all the required details.
The creation of your account has been completed and you can now log in.