Merchants operating under 1 SIRET (physical location)
If you are utilizing the Contactless Transactions feature and operate under 1 SIRET (physical location) you will be automatically enabled to accept Cartes Bancaires scheme.
Please follow the instructions below:
Make sure you are using the latest viva.com | Terminal version (4.8.0 and above)
Update your terminal’s parameters following the path; viva.com | Terminal → Settings → More→ Update
Merchants operating under multiple SIRETs (physical locations)
If you are operating under multiple SIRETs (physical locations) will have to additionally link each ToP terminal with your associated SIRET.
NOTE: In case you are a new merchant, you will be activated to Cartes Bancaires scheme one working day after the completion of your registration to Viva Wallet.
In more detail,
In your account, select Sales > Physical Payments > Card Terminals
Locate your ToP terminal, and click on Edit on the right-hand side
In the popup window, please select the Source and the SIRET Number
Thereafter,
Make sure you are using the latest viva.com | Terminal version
Update your terminal’s parameters following the path; viva.com | Terminal → Settings → More→ Update
In the event that any of your operating addresses is not successfully verified for the given SIRET (or/and you face difficulties to accept Cartes Bancaires) you will have the option to appropriately correct them and associate them with the SIRET.