Merchants operating under 1 SIRET (physical location)
If you are utilizing the Tap on Phone feature and operate under 1 SIRET (physical location) you will be automatically enabled to accept Cartes Bancaires scheme.
Please follow the instructions below:
Make sure you are using the latest Viva Wallet POS app version (4.7.3 and above)
Update your terminal’s parameters following the path; Viva Wallet POS app → Settings → More→ Update
Merchants operating under multiple SIRETs (physical locations)
If you are operating under multiple SIRETs (physical locations) will have to additionally link each ToP terminal with your associated SIRET.
NOTE: In case you are a new merchant, you will be activated to Cartes Bancaires scheme one working day after the completion of your registration to Viva Wallet.
In more detail,
In your account, select Sales > Physical Payments > Card Terminals
Locate your ToP terminal, and click on Edit on the right-hand side
In the popup window, please select the Source and the SIRET Number
Thereafter,
Make sure you are using the latest Viva Wallet POS app version
Update your terminal’s parameters following the path; Viva Wallet POS app → Settings → More→ Update
In the event that any of your operating addresses is not successfully verified for the given SIRET (or/and you face difficulties to accept Cartes Bancaires) you will have the option to appropriately correct them and associate them with the SIRET.