After the successful completion of the Video ID Verification process, you will be prompted to read and accept a second set of Electronic ID’s terms and conditions.


Upon the acceptance of the Terms, a new screen will show up along with the document which you will have to sign.

The Document to be signed, is a simple declaration stating that you have read and accepted Viva Wallet’s terms (as they are stated in our website).

By clicking accept, the document will be sent to Electronic ID in order to be signed.

In addition, a second OTP will be sent to your mobile in order to confirm the action.

Upon receiving the signature, you will receive a success message stating “You have now successfully completed all the steps required”.

Did this answer your question?