What we call as Beneficiaries?
The term "Beneficiaries" refers to a list of people and organizations you transfer money to regularly. You may add several IBAN accounts to the "Beneficiaries" list, and save them with the Beneficiary's full details.
💡 Useful Information!
You need to make sure that you provide the official Beneficiary Account Name (First, Last name or the full legal entity’s title) and match exactly the recipients' Bank Account full name or full legal entity’s title.
By doing so, you eliminate the chance your bank transfer to be delayed or cancelled.
How can I change the beneficiary name?
In order to amend the Beneficiary's Name in your Viva Wallet Business Account, please follow the below steps:
Log in to your account, and from your selfcare's main menu select "Beneficiaries".
You may amend the "Beneficiary" name by clicking the corresponding option as shown below.
How can I add a beneficiary (recipient) on the Viva Wallet App?
To add a beneficiary in your Viva Wallet app, follow the steps below:
Select the "Pay" option at the bottom of the screen
Tap on "Make a payment"
Choose "Add new"
Fill in the necessary details (Account Name, IBAN, Nickname) and then "Save Beneficiary"
How can I delete a beneficiary (recipient) on the Viva Wallet App?
To delete a beneficiary in your Viva Wallet app, follow the steps below:
Select the "Pay" option at the bottom of the screen
Tap on "Make a payment"
Swipe on the left and tap on "Show All" option
Choose the arrow at the top right hand-side, then "Edit beneficiary", locate the beneficiary that you want to delete, and tap on the "edit" symbol next to it.
Press "Delete Beneficiary"