In case you forgot your password, please follow the following steps:
You can reset your password provided that you have your registered mobile phone number with you.
1. Select the Log in link from the Viva Wallet website.
2. Click the I forgot my password link.
3. Enter the registered telephone number and select Reset Password.
4. An E-mail has been sent to your registered E-mail address including instructions on how to amend your password.
5. Click on the link received in your E-mail.
6. Create your New Password and select Complete.
7. Enter the OTP password received in your registered phone number.
8. You will see the following message for successful change:
9. An E-mail will also be sent to your registered E-mail confirming the password change.