In this article, you will find all the necessary info you need to start/end batches and view batch info and transactions in your Ciontek card terminal and/or mobile phone tablets 'viva.com | Terminal'.
The Ciontek card terminals are:
Ciontek CS30PRO
Ciontek CS30PRO with a professional scanner
Ciontek CS50C
Summary
On viva.com | Terminal, transactions can be grouped together in batches. This can be used for sales segmentation for various users as well as reporting and analytical purposes.
On Android & iOS devices (viva.com | Terminal), a batch remains open for 48 hours before automatically being closed.
A new one is being started (unless you end it manually before this time).
How can I start a new batch?
In order to start a new batch, you can either:
A. Click on the arrow button at the top left-hand side of the screen ➜ Edit the batch name ➜ Select "Start new batch".
B. Choose "Transactions" at the bottom of the screen ➜ Click "By batch" ➜ Then, "Start new batch".
How can I stop a batch?
In order to stop a batch, and view the sales for a specific time period, you can either:
A. Select the arrow button at the top left-hand side of the screen ➜ Click "Stop batch".
B. Click on "Transactions" at the bottom of the screen ➜ Click "By batch" ➜ Click "Stop batch".
Batch Transactions
To view the batch transactions, follow the steps below:
1. For ongoing batches, select "Transactions" at the bottom of the screen ➜ "Click "By batch" ➜ Tap on "View transactions". For previous batches, click on any batch under the "Previous batches" heading.
2. Upon selecting the batch of your wish, you will see details and transactions for this batch. By clicking the 3 vertical dots at the top-right of the screen, you will access the sharing menu.
