In this article you will find all the necessary info you need to follow within viva.com | Terminal so as to pair Pocket Card Terminal with viva.com | Terminal/ Ciontek Terminals.
Make sure that your phone device/ tablet is compatible with:
Bluetooth Version: 4.2 or greater
Android Version: 8.1 or greater
Pairing Steps
Either during the setup of the app, or via More > Card Readers in the app after setup is complete, merchant selects the type of card reader you wish to pair.
A. Set up a device
Upon selecting the "Setup a device" option, you should follow the steps indicated on the screen.
Note that the pairing between viva.com | Terminal and the Pocket Card Terminal can be made either via Bluetooth (wirelessly) or through a USB cable.
Bluetooth Pairing Steps
In order to pair the Pocket Card Terminal with the viva.com | Terminal via Bluetooth connection, you need to follow the steps below:
1. As per guidance within the viva.com | Terminal, select the "Pocket Card Terminal" in the message indicated.
2. Tap on "Bluetooth".
3. Turn on the Pocket Card Terminal (Press and hold the power button until the screen turns on).
4. Choose the correct S/N number on the list (the S/N number can be located on the lower left hand side of the bottom face of the Pocket Card Terminal).
5. Select "Pair" twice so as to confirm pairing request.
6. Press the "Connect" button (green tick) on the Pocket Card Terminal in order to confirm pairing.
7. Pairing is successful.
USB Cable Pairing Steps
1. As per guidance within the viva.com | Terminal, select the "Pocket Card Terminal" in the message indicated.
2. Tap on "USB", and link the Pocket Card Terminal and the mobile device with the USB cable.
3. The viva.com | Terminal searches for the Pocket Card Terminal, and you need to confirm that the correct serial number is indicated on the screen (the S/N number can be located on the lower left hand side of the bottom face of the Pocket Card Terminal).
4. Pairing is successful.
B. Skip and setup later
If you had chosen the "Skip and setup later" option during the set up of viva.com | Terminal, you can easily start pairing your Pocket Card Terminal by selecting:
1. From the main screen of viva.com | Terminal on your mobile device, the "More" option.
2. On settings screen the "Card readers".
3. Select "Pocket Card Terminal" and follow the pairing instructions described above.