Where can I see my sales transactions of my Viva Wallet account?
Login through Web Browser
In order to see the sales transactions of your Viva Wallet account through a web browser, follow the steps below:
Select Sales and Sales Transaction
Choose the preferred time period under the Show Sales field
Click on Search
You will find the details of all transactions related to your sales, i.e. money you receive from your customers such as:
Charges
Cancellations
Pre-authorizations
Refunds
Cancelled transactions are shown in red and refunds in green. You can search and organise your transactions using the various search criteria and filters by clicking on the Advanced Search Option.
In the Remarks column, you can view the classifications according to the status of each transaction.
Login through Viva Wallet App
Sales Transactions can be found under "Sales" option. The customer loads the graph page, and the latest activity. He/she can modify the search (30 days, 7 days, custom), and set different search criteria such as:.
Daily sales transactions
Weekly sales transactions
Monthly sales transactions
Yearly sales transactions
Gross sales
All or specific sources of income (physical stores, e-shops etc.)
All or specific channels of transactions (terminals, e-shops etc.)
Viva.com | Terminal
You can locate the Sales Transactions on your viva.com | Terminal app, under the Transactions option. You may find a detailed guide on our article here: Transaction List | Viva Wallet Support