Getting started

What is Viva Wallet?

Account - General

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I got a suspicious email asking for my Viva Wallet credentials. What should I do?

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What payment cards / payment schemes does Viva Wallet support?

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I want to change the trade name of my business. What should I do;

Written by Viva Wallet Customer Care
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I already have a business Viva Wallet Account. How can I create another one?

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I did not receive a confirmation email for my registration. What should I do?

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I forgot my username. What should I do?

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How can I open a Viva Wallet Business Account?  

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Why is it important to capture the correct trade name and MCC when you open a Viva Wallet payment account?

Written by Viva Wallet Customer Care
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The password I enter during the registration is not accepted.

Written by Viva Wallet Customer Care
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How can I log in to my business account?

Written by Viva Wallet Customer Care
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I forgot my password. How do I reset it?

Written by Viva Wallet Customer Care
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How do I change my account's password?

Written by Viva Wallet Customer Care
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How can I change the address of my business account?

Written by Viva Wallet Customer Care
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How do I change my registered email address?

Written by Viva Wallet Customer Care
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How do I change my registered mobile number?

Written by Viva Wallet Customer Care
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I no longer have access to the registered phone, how can I change it?

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I'm a self-employed professional, can I accept card payments?

Written by Viva Wallet Customer Care
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Card Expenses - What type of information is there?

Written by Viva Wallet Customer Care
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How can I set or change employee permissions?

Written by Viva Wallet Customer Care
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How can I delete an account user?

Written by Viva Wallet Customer Care
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