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Getting started
General Information, Account Registration/Login, Account Settings, etc.
43 articles
What is Viva Wallet?
I got a suspicious email asking for my Viva Wallet credentials. What should I do?
What payment cards / payment schemes does Viva Wallet support?
I want to change the trade name of my business. What should I do?
Viva Wallet - Croatia adapts Euro as of 1.01.2023
How can I open a Viva Wallet Business Account?
I already have a business Viva Wallet Account. How can I create another one?
I did not receive a confirmation E-mail for my registration. What should I do?
I forgot my username. What should I do?
Why is it important to capture the correct trade name and MCC when you open a Viva Wallet payment account?
The password I enter during the registration is not accepted.
How can I log in to my business account?
I forgot my password. How do I reset it?
How do I change my account's password?
How can I change the address of my business account?
How do I change my registered E-mail address?
How do I change my registered mobile number?
I no longer have access to the registered phone, how can I change it?
I'm a self-employed professional, can I accept card payments?
How can I open a Viva Wallet business account in Belgium?
Is it mandatory to use the itsme.be service to open a Viva Wallet business account in Belgium?
Why should I open a Viva Wallet business account in Belgium with itsme.be service?
Who can use the itsme.be service to open a Viva Wallet Business account in Belgium?
How can I open a Viva Wallet Account in Portugal?
Is it mandatory to use the Autenticacao service to open a Viva Wallet business account in Portugal?
Why should I open a Viva Wallet business account in Portugal with Autenticacao service?
Who can use the Autenticacao service to open a Viva Wallet Business account in Portugal?