Getting started

Get started using Viva Wallet

Viva Wallet Customer Care avatar
21 articles in this collection
Written by Viva Wallet Customer Care
Sign up/ Sign in

I already have a business Viva Wallet Account. How can I create another one?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

I did not receive a confirmation email for my registration. What should I do?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

I forgot my username. What should I do?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

How can I open a Viva Wallet Business Account?  

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

Why is it important to capture the correct trade name and MCC when you open a Viva Wallet payment account?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

The password I enter during the registration is not accepted.

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

How can I log in to my business account?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

I forgot my password. How do I reset it?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

How do I change my account's password?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

How can I change the address of my business account?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

How do I change my registered email address?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

How do I change my registered mobile number?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

I no longer have access to the registered phone, how can I change it?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week

I'm a self-employed professional, can I accept card payments?

Viva Wallet Customer Care avatar
Written by Viva Wallet Customer Care
Updated this week