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Getting started
Getting started
Get started using Viva Wallet
25 articles in this collection
Written by
Viva Wallet Customer Care
What is Viva Wallet?
Account - General
Written by
Viva Wallet Customer Care
Updated over a week ago
I got a suspicious email asking for my Viva Wallet credentials. What should I do?
Written by
Viva Wallet Customer Care
Updated over a week ago
What payment cards / payment schemes does Viva Wallet support?
Written by
Viva Wallet Customer Care
Updated over a week ago
I want to change the trade name of my business. What should I do;
Written by
Viva Wallet Customer Care
Updated over a week ago
Sign up/ Sign in
How can I open a Viva Wallet Business Account?
Written by
Viva Wallet Customer Care
Updated over a week ago
I already have a business Viva Wallet Account. How can I create another one?
Written by
Viva Wallet Customer Care
Updated over a week ago
I did not receive a confirmation email for my registration. What should I do?
Written by
Viva Wallet Customer Care
Updated over a week ago
I forgot my username. What should I do?
Written by
Viva Wallet Customer Care
Updated over a week ago
Why is it important to capture the correct trade name and MCC when you open a Viva Wallet payment account?
Written by
Viva Wallet Customer Care
Updated over a week ago
The password I enter during the registration is not accepted.
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I log in to my business account?
Written by
Viva Wallet Customer Care
Updated over a week ago
I forgot my password. How do I reset it?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I change my account's password?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I change the address of my business account?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I change my registered email address?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I change my registered mobile number?
Written by
Viva Wallet Customer Care
Updated over a week ago
I no longer have access to the registered phone, how can I change it?
Written by
Viva Wallet Customer Care
Updated over a week ago
I'm a self-employed professional, can I accept card payments?
Written by
Viva Wallet Customer Care
Updated over a week ago
itsme.be (Coming soon in Belgium)
How can I open a Viva Wallet business account in Belgium?
Written by
Viva Wallet Customer Care
Updated over a week ago
Is it mandatory to use the itsme.be service to open a Viva Wallet business account in Belgium?
Written by
Viva Wallet Customer Care
Updated over a week ago
Why should I open a Viva Wallet busines account in Belgium with itsme.be service?
Written by
Viva Wallet Customer Care
Updated over a week ago
Who can use the itsme.be service to open a Viva Wallet Business account in Belgium?
Written by
Viva Wallet Customer Care
Updated over a week ago
Reports
Card Expenses - What type of information is there?
Written by
Viva Wallet Customer Care
Updated over a week ago
Account Settings
How can I set or change employee permissions?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I delete an account user?
Written by
Viva Wallet Customer Care
Updated over a week ago