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Security

Debit card loss, inability to access your account, how to use your account safely, etc.

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12 articles in this collection
Written by Viva Wallet Customer Care
Card

My card was stolen / lost. What should I do?

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Written by Viva Wallet Customer Care
Updated over a week ago

How can I lock my card in case of loss or theft?

Security - Card
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Written by Viva Wallet Customer Care
Updated over a week ago
Account

Is my money safe?

Security - Account
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Written by Viva Wallet Customer Care
Updated over a week ago

What should I do to ensure safe and secure online banking?

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Written by Viva Wallet Customer Care
Updated this week

What should I do to ensure secure mobile banking?

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Written by Viva Wallet Customer Care
Updated over a week ago

Is my private information safe?

Security - Data protection
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Written by Viva Wallet Customer Care
Updated over a week ago

I would like my personal details/ my account to be deleted.

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Written by Viva Wallet Customer Care
Updated over a week ago

Do you share my info with third parties?

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Written by Viva Wallet Customer Care
Updated over a week ago

What personal data of mine is collected?

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Written by Viva Wallet Customer Care
Updated over a week ago

What is the Cookies policy applied by the company?

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Written by Viva Wallet Customer Care
Updated over a week ago
Payments Safety

What is 3D Secure and how does it work?

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Written by Viva Wallet Customer Care
Updated over a week ago

What is SCA?

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Written by Viva Wallet Customer Care
Updated over a week ago