Security

My card was stolen / lost. What should I do?

Written by Viva Wallet Customer Care
Updated over a week ago

How can I lock my card in case of loss or theft?

Security - Card

Written by Viva Wallet Customer Care
Updated over a week ago

Is my money safe?

Security - Account

Written by Viva Wallet Customer Care
Updated over a week ago

What processes are in place in order to keep my online banking safe?

Security- Account

Written by Viva Wallet Customer Care
Updated over a week ago

What should I do to ensure safe and secure online banking?

Written by Viva Wallet Customer Care
Updated over a week ago

What should I do to ensure secure mobile banking?

Written by Viva Wallet Customer Care
Updated over a week ago

Is my private information safe?

Security - Data protection

Written by Viva Wallet Customer Care
Updated over a week ago

I would like my personal details/ my account to be deleted.

Written by Viva Wallet Customer Care
Updated over a week ago

Do you share my info with third parties?

Written by Viva Wallet Customer Care
Updated over a week ago

What personal data of mine is collected?

Written by Viva Wallet Customer Care
Updated over a week ago

What is the Cookies policy applied by the company?

Written by Viva Wallet Customer Care
Updated over a week ago

What is PSD2?

Written by Viva Wallet Customer Care
Updated over a week ago

What is 3D Secure and how does it work?

Written by Viva Wallet Customer Care
Updated over a week ago

What is SCA?

Written by Viva Wallet Customer Care
Updated over a week ago