Security

Debit card loss, inability to access your account, how to use your account safely, etc.

12 articles in this collection
Written by Viva Wallet Customer Care

Card

My card was stolen / lost. What should I do?

Written by Viva Wallet Customer Care
Updated over a week ago

How can I lock my card in case of loss or theft?

Security - Card

Written by Viva Wallet Customer Care
Updated over a week ago

Account

Is my money safe?

Security - Account

Written by Viva Wallet Customer Care
Updated over a week ago

What should I do to ensure safe and secure online banking?

Written by Viva Wallet Customer Care
Updated over a week ago

What should I do to ensure secure mobile banking?

Written by Viva Wallet Customer Care
Updated over a week ago

Is my private information safe?

Security - Data protection

Written by Viva Wallet Customer Care
Updated over a week ago

I would like my personal details/ my account to be deleted.

Written by Viva Wallet Customer Care
Updated over a week ago

Do you share my info with third parties?

Written by Viva Wallet Customer Care
Updated over a week ago

What personal data of mine is collected?

Written by Viva Wallet Customer Care
Updated over a week ago

What is the Cookies policy applied by the company?

Written by Viva Wallet Customer Care
Updated over a week ago

Payments Safety

What is 3D Secure and how does it work?

Written by Viva Wallet Customer Care
Updated over a week ago

What is SCA?

Written by Viva Wallet Customer Care
Updated over a week ago