Security

My card was stolen / lost. What should I do?

Written by Viva Wallet Customer Care
Updated this week

How can I lock my card in case of loss or theft?

Security - Card

Written by Viva Wallet Customer Care
Updated this week

Is my money safe?

Security - Account

Written by Viva Wallet Customer Care
Updated this week

What processes are in place in order to keep my online banking safe?

Security- Account

Written by Viva Wallet Customer Care
Updated this week

What should I do to ensure safe and secure online banking?

Written by Viva Wallet Customer Care
Updated this week

What should I do to ensure secure mobile banking?

Written by Viva Wallet Customer Care
Updated this week

Is my private information safe?

Security - Data protection

Written by Viva Wallet Customer Care
Updated this week

I would like my personal details/ my account to be deleted.

Written by Viva Wallet Customer Care
Updated this week

Do you share my info with third parties?

Written by Viva Wallet Customer Care
Updated this week

What personal data of mine is collected?

Written by Viva Wallet Customer Care
Updated this week

What is the Cookies policy applied by the company?

Written by Viva Wallet Customer Care
Updated this week

What is PSD2?

Written by Viva Wallet Customer Care
Updated this week

What is 3D Secure and how does it work?

Written by Viva Wallet Customer Care
Updated this week

What is SCA?

Written by Viva Wallet Customer Care
Updated this week