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All Collections
Card Terminals
Card Terminals
Card terminal order, activation, features etc.
Tap on Phone / Google Terminals Functionalities
PIN Protect
Payment Methods
MOTO
Payment Reference
Batch Management
QR Sale
Mini Card Reader Pairing Steps via Viva Wallet POS App for Google Android
Multi-Merchant Mode
Push Notifications
Order
When will I receive the card terminal I ordered?
How do I cancel my card terminal order?
Activation
How do I set up a physical store/payment source?
Activate POS Devices (Viva Wallet powered by Google Play terminals and Tap on Phone)
How do I activate my Android / Prolin Card Terminal?
How do I connect the card terminal to my account?
How do I activate the Mini Card Reader?
How do I activate the Pocket Card Terminal?
How can I activate my D200/S800/S900 card terminal?
Pocket Card Terminal - Activation Guide
Pocket Card Terminal - Users' guide
Mini Card Reader - Users' Guide
How can I connect my Mini Card Reader/ Pocket Card Terminal to my mobile phone/ tablet?
USB Host Cable for Mini Card Reader and Pocket Card Terminal
How do I activate my Android Ethernet card terminal?
Updates
Updating Android terminals (Ethernet/ 4G)
Updating Mini Card Reader and Pocket Card Terminal
Updating a Verifone VX520 card terminal
Updating D200/ S800/ S900
Updating a Verifone VX675 card terminal
Functionality
When I disconnect the wireless card terminal from the power, it turns off abruptly, what do I do?
Could my card terminal be connected wirelessly to the printer?
The card terminal does not print clearly. What can I do?
Can I accept transactions signed by the card holder on the receipt?
General Info
Which Viva Wallet POS app version is my Viva Wallet Contactless Terminal powered by Google Play currently using?
I'm experiencing Diners/ Discover acceptance issues, what should I do?
Can I accept payments with Diners/ Discover cards via my card terminal?
Can I connect the Viva Wallet Contactless Terminal powered by Google Play to a mobile network?
How can I accept payments through the Viva Wallet Contactless Terminal powered by Google Play?
How do I accept payments via Google Pay at my terminal?
How do I accept payments via Apple Pay at my terminal?
How can I return my card terminal?
I've been robbed/lost my card terminal. What am I supposed to do?
Can I accept Edenred cards via my card terminal?
For how long can I lease my card terminal?
What do I need to do in the instance where the terminals return is due to the owner's death?
What dimensions should my card terminal thermal paper have?
When are the sales transactions funds settled in my business account?
I'm experiencing Amex acceptance issues, what should I do?
