Card Terminals

When I will receive the card terminal I ordered?

Terminals - Order

Written by Viva Wallet Customer Care
Updated this week

How do I cancel my card terminal order?

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How do I activate the Viva Wallet One Card Terminal?

Written by Viva Wallet Customer Care
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How do I connect the Android terminal to my account?

Written by Viva Wallet Customer Care
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How do I activate the Mini Card Reader?

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How do I activate the Pocket Card Terminal?

Written by Viva Wallet Customer Care
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How do I set up a physical store/payment source?

Terminals

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How do I connect the card terminal to my account?

Terminals - Add to account

Written by Viva Wallet Customer Care
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How do I activate my Android 4G Card terminal?

Terminals - General Info

Written by Viva Wallet Customer Care
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How do I activate my Android Ethernet card terminal?

Terminals - General Info

Written by Viva Wallet Customer Care
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How can I activate my D200/S800/S900 card terminal?

Terminals - Activation

Written by Viva Wallet Customer Care
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Mobile Card Terminal/Mobile Card Terminal PLUS - Activation Guide

Terminals - Functionalities

Written by Viva Wallet Customer Care
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Pocket Card Terminal - Activation Guide

Terminals - General Info

Written by Viva Wallet Customer Care
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Mini Card Reader - Activation guide

Terminals - General Info

Written by Viva Wallet Customer Care
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How do I use my Android terminal?

Terminals - General Info

Written by Viva Wallet Customer Care
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How do I use my S800/S900/D200 terminal?

Terminal - Guide

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Pocket Card Terminal - Users' guide

Terminals - General Info

Written by Viva Wallet Customer Care
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Mini Card Reader - Users' Guide

Terminals - General Info

Written by Viva Wallet Customer Care
Updated this week

How can I connect my Mini Card Reader/ Pocket Card Terminal to my mobile phone/ tablet? 

Terminals - USB Host cable

Written by Viva Wallet Customer Care
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USB Host Cable for Mini Card Reader and Pocket Card Terminal

Terminals - USB

Written by Viva Wallet Customer Care
Updated this week

Updating Android terminals (Ethernet/ 4G)

Written by Viva Wallet Customer Care
Updated this week

Updating Mini Card Reader and Pocket Card Terminal

Terminals - Update

Written by Viva Wallet Customer Care
Updated this week

Updating a Verifone VX520 card terminal

Written by Viva Wallet Customer Care
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Updating D200/ S800/ S900

Written by Viva Wallet Customer Care
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Updating a Verifone VX675 card terminal

Written by Viva Wallet Customer Care
Updated this week

How do I change the language on my terminal/ transaction receipt?

Written by Viva Wallet Customer Care
Updated this week

When I disconnect the wireless card terminal from the power, it turns off abruptly, what do I do?

Written by Viva Wallet Customer Care
Updated this week

Could my card terminal be connected wirelessly to the printer?

Written by Viva Wallet Customer Care
Updated this week

The card terminal does not print clearly. What can I do?

Written by Viva Wallet Customer Care
Updated this week

The numbers on the Viva Wallet POS keyboard are mixed, why is this happening?

Written by Viva Wallet Customer Care
Updated this week

Can I accept transactions signed by the card holder on the receipt?

Written by Viva Wallet Customer Care
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Can Ι accept contactless transactions with Viva Wallet POS terminals?

Written by Viva Wallet Customer Care
Updated this week

Which Viva Wallet POS app version is my Viva Wallet One Card Terminal currently using?

Written by Viva Wallet Customer Care
Updated this week

Can I connect the Viva Wallet One Card Terminal to a mobile network?

Written by Viva Wallet Customer Care
Updated this week

How can I accept payments through the Viva Wallet One Card Terminal?

Written by Viva Wallet Customer Care
Updated this week

How do I accept payments via Google Pay at my terminal?

Written by Viva Wallet Customer Care
Updated this week

How do I accept payments via Apple Pay at my terminal?

Written by Viva Wallet Customer Care
Updated this week

I've been robbed/lost my card terminal. What am I supposed to do?

Written by Viva Wallet Customer Care
Updated this week

Can I accept Edenred cards via my card terminal?

Written by Viva Wallet Customer Care
Updated this week

For how long can I lease my card terminal?

Written by Viva Wallet Customer Care
Updated this week

What do I need to do in the instance where the terminals return is due to the owner's death?

Written by Viva Wallet Customer Care
Updated this week

What dimensions should my card terminal thermal paper have?

Written by Viva Wallet Customer Care
Updated this week

When are the sales transactions funds settled in my business account?

Written by Viva Wallet Customer Care
Updated this week

I'm experiencing Amex acceptance issues, what should I do?

Transactions - Sales

Written by Viva Wallet Customer Care
Updated this week