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Transactions
Deposit/Transfer funds, sales transactions, etc.
31 articles
What is an IBAN and how is it constructed?
Deposit money into a business account
I transferred funds to my Viva Wallet account from another bank. When will the amount be available?
How can I recall a bank transfer order from another bank to my business Viva Wallet Account?
Which is the BIC code of my Viva Wallet account?
How can I transfer funds to another bank?
How can I change the Beneficiary Name within my Viva Wallet Account?
How do I cancel an outgoing bank transfer?
What is the SEPA Instant transfers?
Can I recall an outgoing bank transfer order?
A refund to the customer's card was not completed/ delayed. Why?
How can I charge/ cancel a pre-authorized transaction via Web POS?
How can I cancel / reverse a transaction via Web POS?
How do I find transactions that have been charged via Web POS?
Does Web POS support pre-authorization?
How do I charge via Web POS?
The Web POS option does not appear on my platform
What is the Web POS?
How can I accept payments from my customers?
How do I enable / disable Quick Pay?
How do I find my failed sales transactions?
A card payment has shown as 'failed'. Why did this happen?
What is the SEPA Direct Debit (Core) service?
Which organizations accept SEPA Direct Debit as a payment method?
How can I activate SEPA Direct Debit (Core) on an organisation?
How do Direct Debit payments appear in my account statement?
Is there an extra charge for paying an organisation through SEPA Direct Debit?
When the available account balance is not enough, what happens to the Direct Debit order I have provided to an organisation?
How do I cancel a Direct Debit order I have provided to an organisation?