Transactions

What is an IBAN and how is it constructed?

Written by Viva Wallet Customer Care
Updated this week

I see a difference in my available account balance. What happened?

Accounts- Transactions

Written by Viva Wallet Customer Care
Updated this week

Which is the sort code of my Viva Wallet account?

Written by Viva Wallet Customer Care
Updated this week

A refund to the customer's card was not completed/ delayed. Why?

Written by Viva Wallet Customer Care
Updated this week

How can I charge/ cancel a pre-authorized transaction via Web POS?

Written by Viva Wallet Customer Care
Updated this week

How can I cancel / reverse a transaction via Web POS?

Written by Viva Wallet Customer Care
Updated this week

How do I find transactions that have been charged via Web POS?

Written by Viva Wallet Customer Care
Updated this week

Does Web POS support pre-authorization?

Written by Viva Wallet Customer Care
Updated this week

How do I charge via Web POS?

Written by Viva Wallet Customer Care
Updated this week

The Web POS option does not appear on my platform

Written by Viva Wallet Customer Care
Updated this week

What is the Web POS?

Written by Viva Wallet Customer Care
Updated this week

How can I accept payments from my customers?

Written by Viva Wallet Customer Care
Updated this week

How do I enable / disable Quick Pay?

Written by Viva Wallet Customer Care
Updated this week

How do I find my failed sales transactions?

Written by Viva Wallet Customer Care
Updated this week

A card payment has shown as 'failed'. Why did this happen?

Written by Viva Wallet Customer Care
Updated this week

Is there a limit on SEPA Instant transfers?

Written by Viva Wallet Customer Care
Updated this week

I transferred funds to my Viva Wallet account from another bank. When will the amount be available?

Written by Viva Wallet Customer Care
Updated this week

Deposit money into a business account

Business - Transactions - Account

Written by Viva Wallet Customer Care
Updated this week

Which is the BIC code of my Viva Wallet account?

Accounts

Written by Viva Wallet Customer Care
Updated this week

How can I recall a bank transfer order from another bank to my business Viva Wallet Account?

Written by Viva Wallet Customer Care
Updated this week

How can I transfer funds to another bank?

Business - Transactions - Account

Written by Viva Wallet Customer Care
Updated this week

What is the SEPA Instant transfers?

Written by Viva Wallet Customer Care
Updated this week

What is the SEPA Direct Debit (Core) service?

Written by Viva Wallet Customer Care
Updated this week

Which organizations accept SEPA Direct Debit as a payment method?

Written by Viva Wallet Customer Care
Updated this week

How can I activate SEPA Direct Debit (Core) on an organisation?

Written by Viva Wallet Customer Care
Updated this week

How do Direct Debit payments appear in my account statement?

Written by Viva Wallet Customer Care
Updated this week

Is there an extra charge for paying an organisation through SEPA Direct Debit?

Written by Viva Wallet Customer Care
Updated this week

When the available account balance is not enough, what happens to the Direct Debit order I have provided to an organisation?

Written by Viva Wallet Customer Care
Updated this week

How do I cancel a Direct Debit order I have provided to an organisation?

Written by Viva Wallet Customer Care
Updated this week