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All Collections
Transactions
Transactions
Deposit/Transfer funds, sales transactions, etc.
31 articles in this collection
Written by
Viva Wallet Customer Care
What is an IBAN and how is it constructed?
Written by
Viva Wallet Customer Care
Updated over a week ago
Account Transactions
I see a difference in my available account balance. What happened?
Accounts- Transactions
Written by
Viva Wallet Customer Care
Updated over a week ago
Which is the sort code of my Viva Wallet account?
Written by
Viva Wallet Customer Care
Updated over a week ago
Deposit funds- Transfer funds
Deposit money into a business account
Business - Transactions - Account
Written by
Viva Wallet Customer Care
Updated over a week ago
I transferred funds to my Viva Wallet account from another bank. When will the amount be available?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I recall a bank transfer order from another bank to my business Viva Wallet Account?
Written by
Viva Wallet Customer Care
Updated over a week ago
Which is the BIC code of my Viva Wallet account?
Accounts
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I transfer funds to another bank?
Business - Transactions - Account
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I change the Beneficiary Name within my Viva Wallet Account?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I cancel an outgoing bank transfer?
Transactions - Funds transfer cancelation
Written by
Viva Wallet Customer Care
Updated over a week ago
What is the SEPA Instant transfers?
Written by
Viva Wallet Customer Care
Updated over a week ago
Can I recall an outgoing bank transfer order?
Transactions - Bank transfers - Recall
Written by
Viva Wallet Customer Care
Updated over a week ago
Sales Transactions
A refund to the customer's card was not completed/ delayed. Why?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I charge/ cancel a pre-authorized transaction via Web POS?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I cancel / reverse a transaction via Web POS?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I find transactions that have been charged via Web POS?
Written by
Viva Wallet Customer Care
Updated over a week ago
Does Web POS support pre-authorization?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I charge via Web POS?
Written by
Viva Wallet Customer Care
Updated over a week ago
The Web POS option does not appear on my platform
Written by
Viva Wallet Customer Care
Updated over a week ago
What is the Web POS?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I accept payments from my customers?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I enable / disable Quick Pay?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I find my failed sales transactions?
Written by
Viva Wallet Customer Care
Updated over a week ago
A card payment has shown as 'failed'. Why did this happen?
Written by
Viva Wallet Customer Care
Updated over a week ago
Payments
What is the SEPA Direct Debit (Core) service?
Written by
Viva Wallet Customer Care
Updated over a week ago
Which organizations accept SEPA Direct Debit as a payment method?
Written by
Viva Wallet Customer Care
Updated over a week ago
How can I activate SEPA Direct Debit (Core) on an organisation?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do Direct Debit payments appear in my account statement?
Written by
Viva Wallet Customer Care
Updated over a week ago
Is there an extra charge for paying an organisation through SEPA Direct Debit?
Written by
Viva Wallet Customer Care
Updated over a week ago
When the available account balance is not enough, what happens to the Direct Debit order I have provided to an organisation?
Written by
Viva Wallet Customer Care
Updated over a week ago
How do I cancel a Direct Debit order I have provided to an organisation?
Written by
Viva Wallet Customer Care
Updated over a week ago