How can we help?
Personal data, my money, fraud protection.
Sign-up, verification, use of our branding.
Handling disputes with customers.
Business debit cards
Our company and employee debit cards.
Viva Wallet apps
Viva Wallet mobile and POS apps.
POS card terminals
About Viva Wallet POS card terminals.
Viva Wallet pricing and commission rates.
Manage staff, accounts, wallets.
General support queries.
- Is my money safe?
- How can I log in to my account?
- How can I open an account with Viva Wallet?
- Where can I use Apple Pay?
- What are the requirements for me to use Apple Pay?
- What is Apple Pay?
- Why should I use the Viva Wallet POS app?
- I am trying to perform a transaction through the Viva Wallet POS app, and it fails. What's wrong?
- What is the Tap on Phone feature?
- What is the Viva Wallet POS app?
- What are the new contactless transaction limits per country?
- How does Interchange++ work?
- How can I add a new business to my account?
- Can I add employees on to the account?
- Consumer rights when making payments
- What types of card can I accept?
- What is PSD2?
- What is SCA?
- What is 3D Secure?