How do I make a firmware update to my card terminal?

To find out how to update your card terminal to ensure it has the latest firmware version, please view the relevant section for your terminal model below:

Mini Card Reader and Pocket Card Terminal

To update your Mini Card Reader and/ or Pocket Card Terminal, all you have to do is update the Viva Wallet Card Terminal to its latest version from the Google Play Store.

1. Visit the Google Play Store from your phone/ tablet.
2. Find the Viva Wallet Card Terminal app.
3. Update the app. 

D200/ S800/ S900

To update your D200/ S800/ S900 card terminal you have to be close to it and the terminal needs to be connected to the network. For the two portable models (D200, S900) we advise that they are connected to your WiFi network during the update.

1. Press the red key (X) and enter the terminal’s Menu.
2. Use the arrow down button to scroll down until you reach the System menu option. Select it with the green key (Enter).
3. Use the arrow down button to scroll down until you reach the System update menu option. Select it with the green key (Enter).
4. Wait until the terminal completes the update. 

Updating Android terminals (Ethernet/ 4G)

Android terminals cannot be manually updated. In case they have an older version, they can be automatically updated when rebooted.

Rebooting an Android Ethernet (A80)

1. Hold down the red key (X) until a message appears on the screen.
2. Select the Reboot option on the displayed message.
3. Select OK.
4. The terminal reboots. Wait until rebooting is complete.

Rebooting an Android 4G (A910)

1. Hold down the Power button at the left-hand side of the terminal until a message appears on the screen.
2. Select the Reboot option on the message that appears.
3. Select OK.
4. The terminal reboots. Wait until rebooting is complete.

Rebooting an Android 4G (A920)

1. Hold down the Power button at the right-hand side of the terminal until a message appears on the screen.
2. Select the Reboot option on the displayed message.
3. Select OK.
4. The terminal reboots. Wait until rebooting is complete.

In case you need to check your terminal’s latest version, please follow the steps below:

1. Tap the hamburger menu (three parallel dashes) on the left-hand side of the screen.
2. Scroll down the screen.
3. Select System.
4. Select About.
5. In the VERSION field you can see your Android terminal’s latest version.