How can I deposit funds to my viva.com | Account?
In order to deposit/add money to your viva.com | Account, you should follow the instructions below:
Login to your viva.com | Account via a web browser.
Select the Deposit option on your Account homepage.
Click on Bank Transfer.
Select the account you want to deposit the money into.
Then, you need to provide to the originator the following account details:
The Βeneficiary Νame, as shown in the account details
Τhe IBAN
For UK: The Account Number and the Sort Code – the unique code that identifies the Bank
Which is the BIC code of my viva.com | Account?
Country | BIC/SWIFT |
Greece | VPAYGRAA |
Belgium | VPAYBEB1 |
France | VPAYFRP2 |
Cyprus | VPAYCY21 |
Malta | VPAYMTM2 |
Portugal | VPAYPTP2 |
Netherlands | VPAYNL22 |
Italy | VPAYITM2 |
Germany | VPAYDE32 |
Spain | VPAYESM2 |
Luxemburg | VPAYLUL2 |
Finland | VPAYFIH2 |
Austria | VPAYATW2 |
Ireland | VPAYIE22 |
When will I receive the money into my viva.com | Account?
Normally it takes 1 to 2 business days for normal incoming bank transfers.
If the transfer has been made with SEPA Instant Bank Transfer method, then funds will be credited to your viva.com | Account within a few seconds.
How can I recall a bank transfer order from another bank to my business viva.com | Account?
In this instance, and if the amount has not been credited yet to your business viva.com | Account, you will need to contact the ordering bank directly (from where the transfer order was initially issued), in order to inform you of the required actions.
I did not receive an incoming bank transfer. What should I do?
Be advised that it takes 1 to 2 business days for normal incoming bank transfers to be credited to your viva.com | Account.
If the transfer has been made with SEPA Instant Bank Transfer method, then funds will be credited to your viva.com | Account within a few seconds.
If you haven't received an incoming bank transfer after the above designated time period, you should reach out to one of our representatives to further assist you.