To access your account facilities:
Open the Viva Wallet home page in your browser and click on the Login button:
Sign in to Viva Wallet:
The steps below are common for log in attempt either on Web Banking or Viva Wallet Mobile App
Enter the registered mobile number (minus the leading zero)
Enter the password and click on the Continue button
A Push Notification is being sent to an enrolled mobile device.
NOTE: You can use an alternative log in method (e.g. SMS OTP) after 19'' have elapsed on this screen.
Tap on the notification received on your mobile to view the approval request.
Log in to the Viva Wallet Mobile app using the mobile phone's biometrics (Face ID/ Touch ID), if enabled.
Review the request (Authorize or Reject).
Once authorizing the request, you will be logged in to your account.